ENHANCED TELECOM OPERATIONS MAP ETOM PDF

The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.

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Business Process Framework (eTOM)

It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. It is a hierarchical catalog of the key business processes required to run a service-focused business.

At the conceptual level, the framework has three major areas, reflecting major focuses within enhancwd enterprises:.

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eTOM – Assurance Overview

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Business Process Framework (eTOM) – TM Forum

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